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We use Lotus Notes at work. We’re the government, so you can’t expect us to always be on the cutting edge, or even within 5 years of it. That’s just how it is.

Anyways, if you are familiar with Lotus Notes, you know that it can do everything, poorly. I have many complaints about Notes, but today I just wanted to share one example that could give you a feel for the general quality (or lack there of) of the application. Let’s look at the main toolbar (I shortened it by cutting some uninteresting parts.) that I see while when I’m reading my email:

Can you guess what these buttons do? Go through each one and guess what each button does. Below are the answers.

  • Stumped? Obviously this button brings up a little window that shows the properties of the page you’re currently viewing. What else would “two squares, one superimposed on the other and rotated 45 degrees” mean?!
  • Save. Ok, that was too easy. But don’t get cocky. This next one will get you for sure.
  • Well, let’s see, an open folder, with an arrow gesturing to open it. Could this be Open? WRONG! It’s New. It brings up a menu where you can choose to make a new email, new calendar entry, new contact, or a new todo item.
  • Yeah, these are all boring. Edit, Forward Email, Print, Back, Forward, Stop, Refresh.
  • Ok, now this one was kind of a trick question. You would think it means either Search (which is the right answer) or Magnify. However, clicking on it brings up a friendly little dialog box that says “Cannot execute the specified command”. A button that does nothing? That’s pretty dumb. At the very least it should be greyed-out like the Save button.

Yeah, Lotus Notes is pretty terrible. However, in its defense, I may be holding it to a higher standard than it deserves. After all, they’ve only had 15 or so years to perfect it.

Well, I hope you learned something today. Maybe you learned that you should avoid Lotus Notes. Or perhaps you need to take a look at your own application and make sure you aren’t making the same mistakes. Or maybe you’ve now have a better appreciation for the software you use that doesn’t suck.